• Rome Health Visiting Restrictions

    Rome Health is committed to the safety of our patients, visitors and community.

    Effective Monday, Dec. 27, Rome Health is suspending visitation of COVID positive patients for the safety of patients and the community.

    With the increase in COVID cases in the community and the rapid spread of the Omicron variant, Rome Health is joining other hospitals in suspending visitation of patients who are COVID positive.

    The Omicron variant has quickly become the dominant variant of new COVID cases in the United States because it spreads very easily, even among those who have been vaccinated. Although we understand the hardship on patients and their families, it’s essential that we take these steps now, especially with the anticipated surge of cases after the holidays.

    For patients who do not have a device to support face-to-face communication with their families, the hospital will provide access to IPADS equipped with Face Time or Zoom.

    Rome Health Visiting Hours

    The hospital continues to limit visitation to other patients to lower the risk of spreading the COVID-19 virus.
    Visitors must enter through the Emergency Department to be screened.
    Visitors must wear a mask and be free from illness.

    • Each patient is limited to one unique adult visitor a day. We ask families to coordinate their visits.
    • Visitors must maintain social distancing (6 feet) even in the patient room.
    • Once in the patient’s room, the visitor must remain in the room unless otherwise directed by the clinical staff.

    ICU,  2 EAST

    1:30 to 5:30 p.m.
    Each patient is limited to 1 adult visitor (18+) each day

    3:00 to 5 p.m. Monday—Friday; 3 to 7 p.m. Weekends
    Each patient is limited to 1 adult visitor (18+) each day

    1 unique support person (age 18 and older)

    1 unique support person pre & post-operatively


    Labor and Delivery
    The mother may choose two unique support persons, one of which may be a doula.
    Although the support persons and/or doula can remain with the mother during labor, delivery, and immediate postpartum period, including recovery, we will not be able to offer overnight accommodations to both support persons.

    Mother/Baby Unit
    The mother may choose one person who can remain in the room with the mother and baby for the duration of admission. One additional support person and/or doula will be allowed during the hours of 8 a.m. to 8 p.m. We will not be able to offer overnight accommodations to both support persons.

    If a newborn remains hospitalized after the mother is discharged, the newborn is allowed two visitors between the hours of 8 a.m. to 8 p.m. Accommodations will be made for one support person overnight to promote bonding and breastfeeding.

    Observation Patients and Outpatient Procedures
    Maternity patients coming to the department for outpatient procedures or those who are admitted under an observation status, but are not deemed to be in labor, will be allowed 2 visitors between the hours of 8 a.m. and 8 p.m.

    Post Operative Patients on the Maternal Child Services Floor
    There are situations in which a female surgical patient may be admitted to the maternal child services floor. During these cases, visitation for these patients will follow the general hospital visitation policy.

    Visitor Food Needs on the Maternal Child Services Floor: 

    • The unit kitchenette is restricted to staff only during the COVID-19 pandemic. Patients should use the call bell for assistance and the staff will be glad to help you.
    • Support person(s) may have food delivered to the hospital and the staff will be happy to pick it up at the Emergency Department Entrance for you
    • The cafeteria is open to support persons and visitors. In addition, vending machines are available in the cafeteria.
    • If you chose to have a tray delivered for a support person or visitor, a fee will be charged.
    Limited exceptions to the visitor restrictions are made for emergent, end-of-life care, minors, and patients with special needs or circumstances.

    Visitors are welcome at the Nursing Home 24 hours a day, 7 days per week. Click 
    here for more information on Nursing Home visitation.

    Protect Your Loved One
    • Please keep in mind as a visitor you must comply with all safety guidelines set by the state.
    • Visitors must undergo a symptom, temperature check and travel history screening. Visitors failing the screening requirements will not be allowed entry.
    • Use hand sanitizer before visiting and upon leaving. Cover all surfaces of your hands and rub them together until they feel dry.
    • Visitors will be provided and must wear appropriate personal protective equipment (PPE). A mask is required for all people and it must be properly covering the nose and mouth. Gown and gloves are mandatory if you’re visiting a known COVID positive patient.
    • Maintain social distancing. Avoid personal contact with your loved one. Nursing home residents who are fully vaccinated may choose to have close contact with their visitor.
    • Visitors will be given proper instruction on PPE and proper hand hygiene.
    • Visitors who fail to wear a hospital issued mask and other PPE properly will be asked to leave the facility.
    • These guidelines are subject to change based on New York State Guidelines.