• Our Patient Portal provides you with secure, online access to portions of your medical records, and the ability to communicate with our practice through a secure connection. Please click on the link below and reach out to us. We are here for you!
  • RMG Portal Button
  • Our Practice Business Hours
    Monday – Friday: 7am to 5pm

    Our Convenient Care Hours
    Monday – Friday: 8am to 4pm

    Our Address
    1801 Black River Blvd. Rome, NY 13440
    *Parking available in front of practice.

    Our Telephone

    Our Fax

    Our Billing Address
    Billing Department
    155 W. Dominick St.
    Rome, NY 13440

    Our Billing Telephone

    Patient Centered Medical Home (PCMH) Learn more about what this means for you and the care you can expect to receive. Please click HERE.  

    For your convenience, we have onsite lab and x-ray services.
    Lab: Monday – Friday, 7am to 4:30pm
    X-ray: Monday – Friday 8:30am to 4:30pm



  • Behavioral Health Services

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  • Patient Ideas and Comments

  • Your opinion matters. Please CLICK HERE to submit your ideas and feedback.
  • Rome Medical Group  

    Welcome to your medical home! Thank you for choosing our practice and providers to help take care of you and your family’s health. Our practice specializes in Family Practice, Internal Medicine and Pediatrics. Please take a moment to meet our providers, whose pictures and names are on the right.

    At Rome Medical Group, our goal is to help you maintain your family’s good health. We are committed to providing you with the best treatment regimen that best suits your needs and goals across various chronic disease management diagnoses such as COPD, diabetes, heart disease, asthma, obesity and arthritis.

    We strive to improve the health of our patients and community and focus on quality prevention which includes ensuring you and your family’s annual wellness exam (physicals and well child visits) are up to date, you have been educated on preventative health screenings important to you and immunizations to prevent disease and we have shared with you the necessary tools in achieving your health goals. 

    Advice During Office Hours

    We understand that when you or a member of your family becomes sick, it can be very stressful. We offer sick visit appointments, same day scheduling and access to Convenient Care to ensure that your immediate needs are addressed in a timely manner. We commit to provide you with appropriate testing, diagnosis, if necessary – prescriptions, and appropriate follow up care.

    Please call 315.337.3770 and press the appropriate corresponding number, in reference to the reason for your call. If you have a non urgent health concern, we will record the details of your message/concern and send the message to a member of your Care Team. Every effort is made to respond to you within 24 business hours of your call.

    After Hours Care

    A physician is available on call, outside of practice business hours, to address your care health concern. Call 315.337.3770 to be connected with our answering service. A detailed message will be taken and the answering service will contact the on-call provider for you and provide them with the message of your health concern.

    At Rome Medical Group, as your Patient Centered Medical Home we work in Care teams.
    What does this mean for you?

    Your health care and treatment goals are approached through teamwork. Your Care Team consists of those who work closely within your care – Your Provider, your nurse, your medical record and referral coordinator, your family or care giver, and the specialists that are involved within your care. Together as a PCMH, our focus is to provide you with better coordinated, quality and comprehensive care. To learn more please CLICK HERE.

    Billing Information

    We participate with most health plan networks. Please click on RMG Insurance Plan (upper left corner) to review a detailed list. Please confirm that we accept your insurance, before scheduling your appointment. Your co-payment will be due at the time of your appointment. If you have any questions relating to payment or billing, please call 315.337.1200. We provide equal access to all of our patients, regardless of the source of payment.

    If you are uninsured and need information on obtaining coverage. We can help. Please call our billing department at 315.337.1200 to obtain more information.

    Medication Refills

    Send us your prescription refill through your secure patient portal, or call your pharmacy and have them send us the refill request. Please prepare in advance and allow 48 hours for processing requests. If you have a questions about your medication, please send us a question through your secure patient portal, or call us.

    Convenient Care at Rome Medical Group

    We know that sometimes medical needs arise before you have a chance to make an appointment with your primary care physician. For times like this, we created Convenient Care. Convenient Care is available to Rome Medical Group patients whenever a same-day appointment with your physician is unavailable. Physician assistants provide Convenient Care services Monday through Friday from 8 a.m. to 4:30 p.m.

    When You’re in the Hospital

    To provide you with the very best care during your hospital stay at Rome Memorial Hospital, your primary care physician has entrusted a hospitalist from St. Joseph's Hospital to be your “in-hospital” doctor.

    Hospitalists are physicians who work solely in the hospital and are available throughout your stay to talk with you and your family about your care and treatment.

    In case of emergency, your hospitalist is never very far. That’s because he or she works only in the hospital and will see you more than once a day if needed. Hospitalists expedite your care by following up on tests and adjusting your treatment regimen throughout the day based on those test results.

    At the time of your admission to the hospital, the hospitalist will review your medical records and may contact your primary care physician to discuss your condition. During the course of your hospitalization, the hospitalist and primary care physician may talk further regarding your treatment, and at discharge, the hospitalist will communicate with your primary care physician to discuss your further treatment needs, help arrange follow-up care, and prescribe the necessary medications.

    Your primary care physician will have access to all your records following your stay.

    Special Accommodations 

    Please let us know if you have a hearing, visual or physical impairment, or if you will need translation services. Always feel comfortable to bring a family member, friend or health advocate to your appointments.


    Taylor, Vivienne MD 
    Vivienne Taylor, MD 
    Internal Medicine & 
    Medical Director 
     Mahmoud Shaaban
     Mahmoud Shaaban, MD
    Internal Medicine

     Diane Clute 
     Diane Clute, FNP

    Physician Assistants
    Shane Angleton, RPA

    Nurse Practitioners
    Randie Schrader, NP

    Jennifer Walther, FNP-C
    Tashika Gomez, DNP, PNP-C

    Ahmed Nawaz, MD
    Leah Imobersteg, FNP
    Kristin Gallagher, FNP
    Tracey Downs, FNP