What is a Patient Centered Medical Home (PCMH)?

A health care setting that facilitates a partnership between you, your primary care provider, the specialists involved within your care and your health records to provide you with complementary care that best services your needs. Together we commit to arrange you with more personalized health care, provide guidance through the complex health care system, offer you better access to care and teach you skill building and problem solving strategies for managing your health so that you can stay as healthy as possible.

Access to Care

We will be available to you when you need us, during and outside of practice business hours. Whether it’s to schedule an appointment, address a question you may have regarding a recent hospital discharge or a health concern important to you, please call us. We have a dedicated provider on call, after normal practice business hours to address your concerns and we have adjusted our schedules to provide you with same day appointment access to your Primary Care Provider, to accommodate your needs.

Teamwork Approach

Your physician will direct your care team to help coordinate your care based on your needs. Your care team will plan for your appointment in advance and review your chart to be sure that all documents are received prior to your appointment. Your Care Team consists of those who work closely with your care – Your Provider, your nurse, your medical record and referral coordinator and your family or care giver, including any specialists.

Convenient Care

Created for you. We will do our best to provide you with an appointment with your selected Primary Care Provider, however, if we cannot get you in to see your primary care provider the same day of your call, we will schedule you for a same day appointment with one of our providers in convenient care.

Health History

We will take the time to understand your personal or family situation(s) and then can suggest the right option for care that makes sense for you. Your health history will be reviewed with you periodically to ensure we provide you with the best care possible.

Prevention and Wellness

We will discuss with you and your family prevention needs such as physicals, immunizations, well child visits, and recommended screenings.

Care Management

We will help you identify and overcome the most difficult challenges to managing your health and medications.