• Our Patient Portal provides you with secure, online access to portions of your medical records, and the ability to communicate with our practice through a secure connection. Please click on the link below and reach out to us. We are here for you!
  • RMG Portal Button
  • Our Practice Business Hours
    Monday – Friday: 7am to 5pm

    Our Convenient Care Hours
    Monday – Friday: 8am to 4pm

    Our Address
    1801 Black River Blvd. Rome, NY 13440
    *Parking available in front of practice.

    Our Telephone
    315.337.3770

    Our Fax
    315.339.5570

    Our Billing Address
    Billing Department
    155 W. Dominick St.
    Rome, NY 13440

    Our Billing Telephone
    315.337.1200

    Patient Centered Medical Home (PCMH) Learn more about what this means for you and the care you can expect to receive. Please click HERE.  

    For your convenience, we have onsite lab and x-ray services.
    Lab: Monday – Friday, 7am to 4:30pm
    X-ray: Monday – Friday 8:30am to 4:30pm

     

     

  •  What is a Patient Centered Medical Home (PCMH)?

    A health care setting that facilitates a partnership between you, your primary care provider, the specialists involved within your care and your health records to provide you with complementary care that best services your needs. Together we commit to arrange you with more personalized health care, provide guidance through the complex health care system, offer you better access to care and teach you skill building and problem solving strategies for managing your health so that you can stay as healthy as possible.

    Access to Care

    We will be available to you when you need us, during and outside of practice business hours. Whether it’s to schedule an appointment, address a question you may have regarding a recent hospital discharge or a health concern important to you, please call us. We have a dedicated provider on call, after normal practice business hours to address your concerns and we have adjusted our schedules to provide you with same day appointment access to your Primary Care Provider, to accommodate your needs.

    Teamwork Approach

    Your physician will direct your care team to help coordinate your care based on your needs. Your care team will plan for your appointment in advance and review your chart to be sure that all documents are received prior to your appointment. Your Care Team consists of those who work closely with your care – Your Provider, your nurse, your medical record and referral coordinator and your family or care giver, including any specialists.

    Convenient Care

    Created for you. We will do our best to provide you with an appointment with your selected Primary Care Provider, however, if we cannot get you in to see your primary care provider the same day of your call, we will schedule you for a same day appointment with one of our providers in convenient care.

    Health History

    We will take the time to understand your personal or family situation(s) and then can suggest the right option for care that makes sense for you. Your health history will be reviewed with you periodically to ensure we provide you with the best care possible.

    Prevention and Wellness

    We will discuss with you and your family prevention needs such as physicals, immunizations, well child visits, and recommended screenings.

    Care Management

    We will help you identify and overcome the most difficult challenges to managing your health and medications.