• Dear Families,

    Under New York State Department of Health guidelines released Sept. 17, 2020, the Residential Health Care Facility (RHCF) resumed indoor visitation by appointment to ensure the safety of our residents, staff and visitors.

    The guidelines require that visitation be suspended for 14-days if there is a new case of COVID-19 in the nursing home. The current status of visitation will be reported here. In addition, prerecorded updates will be available at 315.338.7513.

    As of November 19th, 2020, nursing home visitation is temporarily suspended for 14-days due to a staff member testing positive for COVID-19. As part of our ongoing plan to prevent the spread of the virus and protect our residents, nursing home staff members are tested weekly. 

    Safety Precautions for Visitation

    Below are the guidelines for nursing home visitation, developed in accordance with the New York State Department of Health guidelines.

    - Appointments may be made by contacting the Activities Department at (315) 338-7292.
    - Visits may be scheduled for a maximum of 15 minutes per resident.
    - Visits may be scheduled Monday to Friday 9 a.m. to noon and 1 to 3 p.m.
    - Two visitors are welcome to visit each resident at a time. At least one of the two visitors must be 18 years of age or older.
    - Visitors must present a verified negative test result within the last week (7 days).
    - End of life and compassionate care visits are not subject to a verified negative test result, but are subject to all other COVID-19 screening requirements.

    Visitors can help to lessen the anxiety of a resident; however, individuals may have COVID-19 without having any symptoms, which can put a resident at risk. Therefore, it is essential that visitors take every precaution to protect their loved one to reduce the risk of a potential exposure. Visitors who do not adhere to the following precautions will be prohibited from visiting for the duration of the COVID-19 state of emergency.

    Visitors must be screened for symptoms and register their contact information.

    Visitors may not visit if:
    - they have current symptoms or a temperature of 100.0 degrees or higher;
    - they have had symptoms or had a positive COVID-19 test within the last 14 days;
    - they have been exposed to COVID-19 within the last 14 days;
    - they refuse to wear a mask; or
    - they have traveled internationally or to a state on the NYS Travel Advisory within the last 14 days.

    Visitors must:
    - Wear a face covering over the nose and mouth at all times and avoid touching your eyes, nose or mouth.
    - Use any additional personal protective equipment required by staff.
    - Use hand sanitizer before entering the visit area and upon leaving. Cover all surfaces of your hands and rub them together until they feel dry.
    - Maintain social distancing of 6 feet. Avoid personal contact with your loved one. No sharing of items such as cell phones etc.
    - Stay in the designated visit area throughout the visit.
    - Avoid unnecessary touching of surfaces during your visit, including the resident’s belongings.
    - Notify us if you develop symptoms within 14 days of your visit by calling 315-338-7685.

    In accordance with the guidance from the New York State Department of Health, we have designated a well-ventilated area for indoor visitation to protect our residents from potential exposure from a visitor who may have the virus, but does not have any symptoms. Aside from limited exceptions, visitors will not be permitted in the resident’s room.

    Staff will monitor visitation to ensure that safety measures are followed. Visiting areas will be disinfected after use.

    If a resident or staff member tests positive for COVID-19, the state will require the RHCF to temporarily suspend visitation for all residents for their safety. Visits may not be scheduled with residents who are in a 14-day quarantine or observation period.

    Visitors will be provided with instructions where to park and enter the facility when they schedule their visits.
    We will continue to monitor the New York State Department of Health and the CDC for the most current guidance and revise our plan as necessary to protect our residents, staff and visitors.

    Best regards,

    Anthony Joseph