• Updated September 17, 2020

    Dear Families,

    In preparation for the change of seasons, the Residential Health Care Facility (RHCF) has submitted its plan to the New York State Department of Health to resume indoor visitation by appointment to ensure the safety of our residents, staff and visitors.

    As is preferred by our residents and families, we will continue to schedule visits outdoors under the protective cover of the Bartlett Wing or in the gazebo until the weather requires us to move inside. Appointments may be made by contacting the Activities Department at (315) 338-7292.

    - Visits may be scheduled for a maximum of 15 minutes per resident.
    - Visits may be scheduled Monday to Friday 9 a.m. to noon and 1 to 3 p.m. 
    - Two visitors are welcome to visit each resident at a time. At least one of the two visitors must be 18 years of age or older. 

    Effective September 24th, New York State is requiring visitors to present a verified negative test result within the last week (7 days). End of life and compassionate care visits are not subject to a verified negative test result, but are subject to all other COVID-19 screening requirements.

    Safety Precautions for Visitation (Indoors and Outdoors)

    Our visitation plan was developed in accordance with the New York State Department of Health guidelines.

    Visitors can help to lessen the anxiety of a resident; however, individuals may have COVID-19 without having any symptoms, which can put a resident at risk. Therefore, it is essential that visitors take every precaution to protect their loved one to reduce the risk of a potential exposure. Visitors who do not adhere to the following precautions will be prohibited from visiting for the duration of the COVID-19 state of emergency.

    Visitors must be
    screened for symptoms and register their contact information. 

    may not visit if:
    - they have current symptoms or a temperature of 100.0 degrees or higher;
    they have had symptoms or had a positive COVID-19 test within the last 14 days;
    they have been exposed to COVID-19 within the last 14 days;
    they refuse to wear a mask; or
    they have traveled internationally or to a state on the NYS Travel Advisory within the last 14 days.

    Wear a face covering over the nose and mouth at all times and avoid touching your eyes, nose or mouth.
    Use any additional personal protective equipment required by staff.
    Use hand sanitizer before entering the visit area and upon leaving. Cover all surfaces of your hands and rub them together until they feel dry.
    Maintain social distancing of 6 feet. Avoid personal contact with your loved one. No sharing of items such as cell phones etc.
    Stay in the designated visit area throughout the visit.
    Avoid unnecessary touching of surfaces during your visit, including the resident’s belongings.
    Notify us if you develop symptoms within 14 days of your visit by calling 315-338-7685.

    In accordance with the guidance from the New York State Department of Health, we have designated a well-ventilated area for indoor visitation to protect our residents from potential exposure from a visitor who may have the virus, but does not have any symptoms. Aside from limited exceptions, visitors will not be permitted in the resident’s room. 

    Staff will monitor visitation to ensure that safety measures are followed. Visiting areas will be disinfected after use.

    If a resident or staff member tests positive for COVID-19, the state will require the RHCF to temporarily suspend visitation for all residents for their safety. Visits may not be scheduled with residents who are in a 14-day quarantine or observation period.

    Visitors will be provided with instructions where to park and enter the facility when they schedule their visits.
    We will continue to monitor the New York State Department of Health and the CDC for the most current guidance and revise our plan as necessary to protect our residents, staff and visitors.

    Best regards,

    Anthony Joseph