• Telehealth appointments available at hospital's primary care and specialty practices

    Telehealth visits are now available at Rome Memorial Hospital’s affiliated primary and specialty care practices to enhance access to care for its patients, announced Vice President of Physician Practices Rosemel Atkinson.

    “Virtual visits will provide an option for our patients to get the care they need from the comfort and security of their own home,” Atkinson said. “The expanded telehealth services support social distancing recommendations during the COVID-19 pandemic and also address the transportation barriers that many of our patients face.”

    Not all visit types can be scheduled as a telehealth visit, Atkinson noted. The patient’s provider will determine if the patient’s medical needs can be addressed during a telehealth visit or if an office visit is the more appropriate setting for care.

    Telehealth appointments can be scheduled at the following practices:

    Primary Care
    Rome Medical Group 315.337.3770
    Rome Medical Group Pediatrics 315.337.2456
    Delta Medical 315.338.7184
    Camden Family Care 315.245.3192
    Boonville Family Care 315.942.3500

    Rome Medical Practice Specialists
    Neurology 315.356.7380
    Obstetrics & Gynecology 315.338.7284
    Orthopedics & Sports Medicine 315.338.9200
    Surgical Specialists at Griffiss 315.356.7770
    Surgical Specialists at 1614 N. James St. 315-337.0202
    Urology 315.356.7390

    To participate in a video visit, patients can use a smartphone or a personal computer, laptop, or tablet equipped with a web camera, microphone, speakers and any one of these browsers, Chrome, Samsung, Edge, Opera, Safari, or Firefox.

    Patients will receive a text, e-mail or both for their telehealth visit and are advised to test their connection using the provided link prior to their appointment. A wifi connection is preferred, especially in areas where cell service is spotty or poor.

    “Unfortunately, with the many different devices and cell carriers, we’re not able to provide technical support for our patients’ devices,” Atkinson said. If patients have questions about insurance coverage of telehealth visits, they should contact their insurance carrier.